Assistant Store Manager I

Tapestry
Virginia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Team motivation"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a Coach store. Lead on the sales floor with high-energy, inclusive service while resolving customer issues and representing the brand in the community. Recruit, onboard, and coach team members; support omni-channel and digital clienteling; and ensure compliance across policies, scheduling, payroll/HR processes, loss prevention, safety, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
4 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a Coach store. Lead on the sales floor with high-energy, inclusive service while resolving customer issues and representing the brand in the community. Recruit, onboard, and coach team members; support omni-channel and digital clienteling; and ensure compliance across policies, scheduling, payroll/HR processes, loss prevention, safety, and visual merchandising.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives, monitoring KPIs and adjusting strategies.
  • •Create an inclusive, high-energy environment that meets Coach service standards, resolve customer issues promptly, and act as a brand ambassador.
  • •Recruit, onboard, and coach team members, fostering a collaborative culture and building a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement including virtual shopping, clienteling, and customer data acquisition; use social media trends to enhance the experience.
  • •Oversee operational excellence including compliance with policies, scheduling, payroll/HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education and experience considered).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict-resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService industry
Skills:Customer focusCommunicationProblem-solvingConflict resolutionTeam motivation
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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