Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Interpersonal communication","Organizational","Problem-solving","Resilience"]

Oversee front-of-house operations to ensure exceptional guest service and a smooth dining experience. Supervise and train waitstaff, assign duties, and maintain service standards. Manage reservations, seating, work schedules, and cleanliness of dining areas. Coordinate with kitchen and bar staff for accurate and timely delivery. Handle customer inquiries and complaints, manage cash handling and end-of-shift reconciliations, and support revenue through upselling and promotions.

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Power International Holding
Power International Holding
2 days ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to ensure exceptional guest service and a smooth dining experience. Supervise and train waitstaff, assign duties, and maintain service standards. Manage reservations, seating, work schedules, and cleanliness of dining areas. Coordinate with kitchen and bar staff for accurate and timely delivery. Handle customer inquiries and complaints, manage cash handling and end-of-shift reconciliations, and support revenue through upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Greet guests, manage seating arrangements, and handle inquiries or complaints professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to ensure adequate coverage during peak hours and events.
  • •Coordinate with kitchen and bar staff for accurate and timely food and drinks delivery.

Key Requirements

  • •Minimum 5 years working experience, including 3 years relevant experience.
  • •3 years relevant working experience.
  • •2 years GCC experience is a plus.
  • •Strong knowledge of the restaurant menu, including ingredients and dietary considerations.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:LeadershipInterpersonal communicationOrganizationalProblem-solvingResilience

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website