PRADA Client Advisor and Operations (h/f) Bruxelles

Prada Group
Belgium
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsSkills: ["Communication","Interpersonal skills","Analytical","Organizational skills","Problem solving","Resilience","Self-motivation","Teamwork"]

Deliver an exceptional luxury client experience as a brand ambassador, guiding customers and maximizing individual and team sales through personalized service, cross-selling, and CRM-driven relationship building. Support store operations as an operations expert by managing stock rotation, inventory accuracy, returns and transfers, omnichannel orders, and product flow tracking via SAP and Eureka, ensuring compliance with Prada procedures and shop-floor standards.

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Prada Group
Prada Group
2 months ago

PRADA Client Advisor and Operations (h/f) Bruxelles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver an exceptional luxury client experience as a brand ambassador, guiding customers and maximizing individual and team sales through personalized service, cross-selling, and CRM-driven relationship building. Support store operations as an operations expert by managing stock rotation, inventory accuracy, returns and transfers, omnichannel orders, and product flow tracking via SAP and Eureka, ensuring compliance with Prada procedures and shop-floor standards.
Location: Belgium
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Create a welcoming client experience aligned with the “client journey ceremony”.
  • •Capture customer data in the company CRM to maintain and develop relationships and opportunities.
  • •Welcome and serve customers in-store, proactively cross-sell across departments, and achieve sales targets and KPIs.
  • •Maintain shop floor and visual display standards while complying with Prada operational guidelines and stock procedures.
  • •Manage store operations including goods rotation, returns/transfers/e-commerce delivery, and product flow tracking via SAP and the Eureka system.

Key Requirements

  • •Passion for selling and stores with strong brand and product knowledge.
  • •Experience building long-lasting client relationships and maximizing sales targets and KPIs.
  • •Experience in stock management, inventory control, and retail operational processes.
  • •Strong affinity with systems and operational tools, including SAP and store operations workflows.
  • •Fluent spoken French and English expected; Dutch is a real plus.
Experience:LuxuryRetailFashionOmnichannel
Skills:CommunicationInterpersonal skillsAnalyticalOrganizational skillsProblem solvingResilienceSelf-motivationTeamwork
Languages:FrenchEnglishDutch
Tech Stack:SAPEurekaCRMOmni Channel

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn