Presales Customer Engineer, Enterprise (Sydney)

Cloudflare
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Presentation","Stakeholder management","Advisory"]

Own the technical customer relationship from discovery through long-term adoption and expansion as a quota-carrying presales technologist. Partner with Account Executives to lead technical validation, build bespoke enterprise architectures, and deliver PoCs across Cloudflare’s Security, Networking, Zero Trust, and Developer Platforms. Use AI-augmented workflows to automate routine tasks and drive measurable outcomes, including platform adoption, renewals, cross-sell/up-sell, and QBRs for C-level stakeholders.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Presales Customer Engineer, Enterprise (Sydney)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own the technical customer relationship from discovery through long-term adoption and expansion as a quota-carrying presales technologist. Partner with Account Executives to lead technical validation, build bespoke enterprise architectures, and deliver PoCs across Cloudflare’s Security, Networking, Zero Trust, and Developer Platforms. Use AI-augmented workflows to automate routine tasks and drive measurable outcomes, including platform adoption, renewals, cross-sell/up-sell, and QBRs for C-level stakeholders.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on technical discovery, build bespoke enterprise architectures, and deliver product demos and Proof of Concepts (PoCs) across Cloudflare’s portfolio.
  • •Serve as a trusted technical advisor across the customer lifecycle, maintaining deep relationships from onboarding through maturity, renewal, and expansion.
  • •Own the long-term technical relationship by aligning evolving customer business goals with the product roadmap.
  • •Carry a variable quota tied to new business acquisition and account growth, ensuring deep platform adoption, revenue retention, and identifying cross-sell/up-sell opportunities; lead QBRs for C-level ROI.
  • •Leverage AI agents and internal platforms to automate routine activities such as RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring.

Key Requirements

  • •7+ years in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Broad technical expertise across web security and networking (routing/DNS/DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Experience with HTTP technologies (reverse/forward proxy), serverless application development, and zero-trust concepts (ZTNA/SASE) including identity/authentication.
  • •Working knowledge of cloud platforms including AWS, GCP, and Azure, plus scripting/programming with JavaScript, Python, Golang, or BASH.
  • •Understanding of regulatory requirements such as GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, and related frameworks.
Experience:7+ yearsEnterpriseSaaSWeb securityNetworkingCloud
Skills:CommunicationPresentationStakeholder managementAdvisory
Languages:English
Tech Stack:AWSGCPAzureJavaScriptPythonGolangBASHTLSVPNDLPTCPUDPDNSIPv4IPv6BGPGRESD-WANMPLSWAF

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn