Principal Product Manager, Guest Retention
Owner.com
San Francisco, Canada
Workplace: RemoteFull timeUSD 280,000 - 300,000 annuallyFunction: Product ManagementExperience: 8+ yearsSkills: ["Product sense","Customer empathy","Data fluency","Proficiency handling ambiguity","Clear communication","Growth mindset","Results orientation"]Lead the roadmap for an AI-powered guest lifecycle and loyalty platform that turns first-time restaurant guests into loyal regulars. Partner with designers, engineers, marketers, and Data/BizOps to build automated campaigns across email, SMS, and push, personalize offers at scale, and drive measurable ROI using incrementality testing and attribution. Help tens of thousands of restaurants improve retention and order frequency while maintaining each brand’s unique identity.
