Assistant Store Manager (Sales & Service) - Königsallee, Düsseldorf

Alo Yoga
Düsseldorf
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Interpersonal","Communication","Leadership","Customer service","Coaching"]

Lead the Sales & Service function in a high-visibility Düsseldorf store, driving sales targets and guest experience while coaching and developing the team to uphold ALO’s standards and brand. Partner with the General Manager to execute store strategy, optimize operations, and build a top-tier guest connection on the floor.

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Alo Yoga
Alo Yoga
2 months ago

Assistant Store Manager (Sales & Service) - Königsallee, Düsseldorf

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead the Sales & Service function in a high-visibility Düsseldorf store, driving sales targets and guest experience while coaching and developing the team to uphold ALO’s standards and brand. Partner with the General Manager to execute store strategy, optimize operations, and build a top-tier guest connection on the floor.
Location: Düsseldorf
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • •Continue to build the client relationship daily with our customers.
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • •Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.

Key Requirements

  • •Prior leadership experience in retail or a related industry.
  • •Ability to lead and coach Sales & Service teams to deliver an exceptional guest experience.
  • •Excellent interpersonal and written/verbal communication skills.
  • •Working knowledge of MS Office (Word, Excel, Outlook) and comfort with data to inform decisions.
  • •Proven ability to manage budgets, monitor performance metrics (e.g., expenses, sell-through), and partner with leadership to drive strategy.
Experience:Retail
Skills:InterpersonalCommunicationLeadershipCustomer serviceCoaching
Languages:English
Tech Stack:MS Office

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn