Account Manager, Midlands

Deliveroo
Nottingham
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship management","Communication","Negotiation","Autonomy","Data analysis"]

Own and grow restaurant partner relationships in the Midlands for a regional team within Deliveroo’s Commercial function. Use operational and industry data to advise partners on increasing order volumes and accelerating online sales. Lead negotiations to renew and secure high-value contracts, and collaborate with internal teams to improve delivery performance by removing regional operational bottlenecks. Serve as the local market expert across Birmingham, Nottingham, Leicester, and surrounding areas.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Deliveroo
Deliveroo
5 days ago

Account Manager, Midlands

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and grow restaurant partner relationships in the Midlands for a regional team within Deliveroo’s Commercial function. Use operational and industry data to advise partners on increasing order volumes and accelerating online sales. Lead negotiations to renew and secure high-value contracts, and collaborate with internal teams to improve delivery performance by removing regional operational bottlenecks. Serve as the local market expert across Birmingham, Nottingham, Leicester, and surrounding areas.
Location: Nottingham
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Maintain and expand commercial relationships with top Midlands restaurant partners through face-to-face and remote consultation.
  • •Analyse operational data and industry trends to advise partners on higher order volumes and accelerated growth.
  • •Lead commercial discussions to negotiate and renew high-value partner contracts and terms.
  • •Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
  • •Act as the strategic face of Deliveroo in the assigned territory, travelling across cities in the Midlands region.
Travel: Low travel

Key Requirements

  • •Proven experience managing accounts or building impactful B2B relationships.
  • •Strong commercial and data acumen, with the ability to interpret datasets to spot growth trends.
  • •Excellent communication and relationship-building skills, with confidence in partner negotiations.
  • •Self-motivated and autonomous, able to organize time effectively and work independently while on the road.
  • •Results-oriented approach with a proven ability to achieve growth targets and deliver measurable outcomes.
Experience:B2BTechnology
Skills:Relationship managementCommunicationNegotiationAutonomyData analysis

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor