Customer Advocate Vending Machine

Carvana
Cleveland
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-facing communication","Self-motivation","Teamwork","Attention to detail","Safe driving"]

Serve as the face of Carvana at the on-site Vending Machine, creating an amazing customer pickup experience. Handle customer paperwork, enter thorough notes into the customer tracking system, and resolve questions or minor technical issues quickly. Maintain a safe driving record and support physically demanding tasks such as detailing vehicles and loading/unloading vehicles. Work 1 pm–9 pm with weekend availability required.

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FursaFursa
Carvana
Carvana
1 week ago

Customer Advocate Vending Machine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the face of Carvana at the on-site Vending Machine, creating an amazing customer pickup experience. Handle customer paperwork, enter thorough notes into the customer tracking system, and resolve questions or minor technical issues quickly. Maintain a safe driving record and support physically demanding tasks such as detailing vehicles and loading/unloading vehicles. Work 1 pm–9 pm with weekend availability required.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide an amazing, memorable on-site pickup experience for customers using the Vending Machine.
  • •Complete customer paperwork and enter thorough notes into the customer tracking system.
  • •Answer customer questions and resolve minor technical issues related to the vending machine process.
  • •Maintain safe operations and drive with a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Detail vehicles and support loading/unloading vehicles onto the Vending Machine in indoor/outdoor conditions.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanWellness Stipend

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years of age and possess a valid driver's license.
  • •Read, write, speak, and understand English.
  • •Perform physically demanding tasks (e.g., detailing vehicles and loading/unloading onto the Vending Machine) and lift/carry/push/pull up to 50 lbs.
  • •Complete required licensing/notary conditions: obtain a Notary (within 90 days) and meet state-specific DMV/title access requirements; CA Vehicle Verifier license (within 90 days) and NV/TN/VA Salesperson license (within two weeks) as applicable.
Experience:2+ years
Skills:Customer-facing communicationSelf-motivationTeamworkAttention to detailSafe driving
Licenses:NotaryVehicle Verifier licenseSalesperson licenseDriver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn