Senior Teller

First Interstate BancSystem
Sioux Falls
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-3 yearsEducation: bachelorsSkills: ["Confidentiality","Communication","Interpersonal skills","Accuracy","Regulatory compliance"]

Manage daily teller transactions for lobby and drive-up customers, handling deposits, payments, cashing checks, currency transactions, and related reports. Deliver personalized service in person and by phone, resolve inquiries, and support dual-control and security procedures. Use 360View to record activities, incidents, and referrals, identify cross-sell opportunities (including consumer credit card applications), and reconcile cash drawers while maintaining regulatory and confidentiality standards.

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FursaFursa
First Interstate BancSystem
First Interstate BancSystem
2 days ago

Senior Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Manage daily teller transactions for lobby and drive-up customers, handling deposits, payments, cashing checks, currency transactions, and related reports. Deliver personalized service in person and by phone, resolve inquiries, and support dual-control and security procedures. Use 360View to record activities, incidents, and referrals, identify cross-sell opportunities (including consumer credit card applications), and reconcile cash drawers while maintaining regulatory and confidentiality standards.
Location: Sioux Falls
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Process daily teller transactions including deposits, loan/mortgage/credit card payments, escrow payments, check cashing, and foreign currency transactions.
  • •Deliver personalized customer service in person and over the phone by answering questions, assisting with issues, and offering solutions.
  • •Reconcile and balance cash drawers by counting, packaging currency and coin, submitting excess/mutilated currency, and maintaining an authorized cash supply.
  • •Complete special customer requests such as closing accounts, check orders, exchanging foreign currency, providing statements/copies, referrals, and safe-deposit box procedures.
  • •Use 360View to record activities, incidents, and referrals; participate in dual-control functions and comply with security/operations and confidentiality standards.

Pay and Benefits

Perks:Paid LeavePaid HolidaysChildcare Assistance

Key Requirements

  • •1-3 years of experience in a cash handling and customer service role
  • •High School Diploma or GED required
  • •Ability to handle confidential and sensitive information with discretion
  • •Strong mathematical aptitude and adherence to check and cash-handling standards
  • •Completion of required annual and job-specific training, including staying current on regulatory changes
Experience:1-3 yearsCustomer serviceCash handling
Education:Bachelor's
Skills:ConfidentialityCommunicationInterpersonal skillsAccuracyRegulatory compliance
Tech Stack:360ViewCRM systemsDigital platforms

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn