Servicekoordinatior - Personaleinsatzplanung und -administration (w/m/d)

Trane Technologies
Germany
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Organization","Reliability","Problem-solving","Customer orientation"]

Coordinate and administer customer service jobs by processing technician feedback and reports, ensuring they’re fully captured and documented, and managing timely, accurate invoicing. Plan technician schedules, align appointments and technical questions with customers and suppliers, and collaborate closely with internal teams (service leadership, spare parts, and administration) to improve service processes. Work on-site five days in a technical service environment in Germany.

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Trane Technologies
Trane Technologies
3 months ago

Servicekoordinatior - Personaleinsatzplanung und -administration (w/m/d)

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Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate and administer customer service jobs by processing technician feedback and reports, ensuring they’re fully captured and documented, and managing timely, accurate invoicing. Plan technician schedules, align appointments and technical questions with customers and suppliers, and collaborate closely with internal teams (service leadership, spare parts, and administration) to improve service processes. Work on-site five days in a technical service environment in Germany.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Process and handle technician feedback and reports.
  • •Ensure all feedback and reports are fully recorded and documented.
  • •Ensure timely and correct invoicing.
  • •Perform personnel scheduling for service technicians.
  • •Coordinate with customers and suppliers on appointments, requirements, and technical questions; collaborate with internal service interfaces to optimize service processes.

Key Requirements

  • •Completed commercial or technical training, ideally with experience in a service environment.
  • •Experience with scheduling or service planning is an advantage.
  • •Strong communication and organizational skills.
  • •Structured, reliable, and solution-oriented working style.
  • •High customer orientation and ability to stay in control during dynamic situations.
Skills:CommunicationOrganizationReliabilityProblem-solvingCustomer orientation
Languages:GermanEnglish
Tech Stack:MS Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn