SVP & Head of Sales and Distribution - Islamic

First Abu Dhabi Bank
Abu Dhabi
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 10+ yearsEducation: mastersSkills: []

Provide strategic leadership for FAB Islamic’s Sales and Distribution channels, transforming customer experience and driving revenue growth. Own the sales and distribution vision and strategic plan, define channel operating models, and reduce costs through alternative channels and simplified processes. Oversee ATM/CDM strategy and performance, deliver balanced scorecards, and scale leadership across branches, contact centers, direct sales, mortgages, employee/staff banking, and retention, while shaping a people and talent development agenda.

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FursaFursa
First Abu Dhabi Bank
First Abu Dhabi Bank
1 day ago

SVP & Head of Sales and Distribution - Islamic

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Last checked: 12 hours agoStatus: Live

Job Summary

Provide strategic leadership for FAB Islamic’s Sales and Distribution channels, transforming customer experience and driving revenue growth. Own the sales and distribution vision and strategic plan, define channel operating models, and reduce costs through alternative channels and simplified processes. Oversee ATM/CDM strategy and performance, deliver balanced scorecards, and scale leadership across branches, contact centers, direct sales, mortgages, employee/staff banking, and retention, while shaping a people and talent development agenda.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Sr. Director level

Key Responsibilities

  • •Own the design and delivery of the Sales and Distribution vision and strategic plan to transform customer experience, grow revenue, and reduce costs.
  • •Define and evolve the channel operating model based on market and customer needs.
  • •Drive alternative channels (ATM/CDM) strategy, manage the ATM/CDM network, and oversee performance, governance, and alternative channels P&L.
  • •Build and execute annual balanced scorecards for Sales and Distribution aligned to Personal Banking strategy, including sales/service metrics and governance.
  • •Lead Islamic channel strategy across branches, contact centers, business development, mortgages, direct sales, employee/staff banking, and retention; build retention strategy and deliver people/colleague plans including Emiratisation.

Key Requirements

  • •Master’s degree in business, leadership, or finance/economics.
  • •10+ years of relevant banking experience.
  • •At least 5 years in similar roles with progressively increasing managerial responsibilities in Channel Leadership.
  • •Experience leading sales and distribution channels across customer touchpoints such as branches and contact centers.
  • •Demonstrated people leadership capability to scale channel leadership, engagement, and talent development.
Experience:10+ yearsBankingIslamic banking
Education:Master's

Company Brief

First Abu Dhabi Bank
First Abu Dhabi Bank (FAB) is the UAE’s largest bank, offering retail, corporate, investment banking, wealth and Islamic banking services across multiple continents, formed by the 2017 merger of First Gulf Bank and National Bank of Abu Dhabi.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2017
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Glassdoor: 3.5
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