1 week ago

Receptionist & Parent Relations Executive - Rugby School Dubai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Provide a warm, professional front-of-house reception experience and act as the first point of contact for parent, visitor, student, and staff enquiries at Rugby School Dubai. Support the Parent Relations Manager by responding to routine questions in Arabic and English, maintaining parent enquiry and feedback records, coordinating follow-ups with internal departments, and assisting with parent events, communications, and safeguarding-compliant visitor management.

Location: Dubai, Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide a welcoming, efficient reception service for parents, visitors, students, and staff.
•Handle incoming calls, emails, and enquiries in Arabic and English, directing issues to the right person or department.
•Support parent relations by responding to routine parent enquiries, escalating complex matters, and providing accurate information.
•Maintain parent and visitor records, including enquiry logs, feedback/complaints tracking, and visitor registration and identification checks in line with safeguarding.
•Assist with parent engagement by supporting parent communications and coordinating parent events, orientations, and information sessions.

Key Requirements

•Bachelor’s degree, diploma, or equivalent qualification.
•Minimum of two years’ experience in reception, customer service, parent relations, or an administrative role.
•Fluency in spoken and written Arabic and English is mandatory.
•Excellent interpersonal and customer service skills, with the ability to handle sensitive enquiries calmly and professionally.
•Good working knowledge of Microsoft Office and administrative systems, with strong organisational skills and attention to detail.

Experience:2+ years

Education:Bachelor's

Skills:CommunicationInterpersonal skillsCustomer serviceOrganizational skillsDiscretion/confidentiality

Languages:ArabicEnglish

Tech Stack:Microsoft Office

Eligibility

Nationality:UAE National

Company Brief

Aldar Education

Operates a portfolio of private schools and education services in the UAE. It manages academic institutions, school admissions, and learning experiences for students, with an emphasis on quality education and modern facilities.

Industry: Education

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2016

Website LinkedIn

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Aldar Education

1 week ago

Receptionist & Parent Relations Executive - Rugby School Dubai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Dubai, Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide a welcoming, efficient reception service for parents, visitors, students, and staff.
•Handle incoming calls, emails, and enquiries in Arabic and English, directing issues to the right person or department.
•Support parent relations by responding to routine parent enquiries, escalating complex matters, and providing accurate information.
•Maintain parent and visitor records, including enquiry logs, feedback/complaints tracking, and visitor registration and identification checks in line with safeguarding.
•Assist with parent engagement by supporting parent communications and coordinating parent events, orientations, and information sessions.

Key Requirements

•Bachelor’s degree, diploma, or equivalent qualification.
•Minimum of two years’ experience in reception, customer service, parent relations, or an administrative role.
•Fluency in spoken and written Arabic and English is mandatory.
•Excellent interpersonal and customer service skills, with the ability to handle sensitive enquiries calmly and professionally.
•Good working knowledge of Microsoft Office and administrative systems, with strong organisational skills and attention to detail.

Experience:2+ years

Education:Bachelor's

Skills:CommunicationInterpersonal skillsCustomer serviceOrganizational skillsDiscretion/confidentiality

Languages:ArabicEnglish

Tech Stack:Microsoft Office

Eligibility

Nationality:UAE National

Company Brief

Aldar Education

Industry: Education

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2016

Website LinkedIn