Store Manager - City Creek

Samsonite
Salt Lake City
Workplace: OnsiteFull timeFunction: OtherSkills: ["Client service","Leadership","Communication","Time management","Problem-solving"]

Lead store operations and deliver a luxury client experience that reflects the TUMI brand. Own personal sales and store KPI performance (conversion, DPT, UPT, and client data capture), while coaching and developing the team through roleplay, feedback, and training content. Manage day-to-day compliance and operations including scheduling, timecards, payroll, inventory readiness, and visual merchandising. Build strong client relationships through events and service standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsonite
Samsonite
4 days ago

Store Manager - City Creek

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead store operations and deliver a luxury client experience that reflects the TUMI brand. Own personal sales and store KPI performance (conversion, DPT, UPT, and client data capture), while coaching and developing the team through roleplay, feedback, and training content. Manage day-to-day compliance and operations including scheduling, timecards, payroll, inventory readiness, and visual merchandising. Build strong client relationships through events and service standards.
Location: Salt Lake City
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales and store baseline goals for KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Lead by example; influence the team to complete duties effectively and delegate tasks clearly.
  • •Develop short- and long-term strategies and demonstrate initiative, time management, and calendar planning skills.
  • •Coach and develop employees through roleplay, training content, feedback, and creating a 360-degree coaching culture; support networking, recruiting, succession planning, and bench strength.
  • •Manage daily store operations and compliance, including scheduling, timecards, payroll, monitoring shipments/transfers/price changes, and organizing inventory; enforce visual guidelines and client service standards.

Pay and Benefits

Perks:Work-life BalanceTrainingEmployee DiscountPaid LeaveLearning BudgetEapHealth InsuranceDentalVisionLife InsuranceDisability Insurance401kPet Insurance

Key Requirements

  • •Understand the TUMI brand and have a strong passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, and demonstrate proven success meeting sales goals and KPI’s.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Value collaboration and openness to feedback, with strong integrity and ability to lead by example.
  • •Can lift, push, and move around the store, including items weighing up to 30 pounds, and use a ladder when needed.
Experience:Luxury retailSalesClient service
Skills:Client serviceLeadershipCommunicationTime managementProblem-solving
Languages:US

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn