Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Organizational skills","Problem-solving","Guest relations"]

Oversee front-of-house restaurant operations to deliver an exceptional guest experience. Lead and supervise waitstaff, train new team members, and manage seating, reservations, and work schedules to ensure smooth service during peak periods. Coordinate with kitchen and bar for accurate, timely food and drinks delivery, handle guest inquiries and complaints, and maintain clean dining areas. Manage cash handling, reports, and reservation updates while supporting upselling and promotions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
4 hours ago

Head Waiter (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house restaurant operations to deliver an exceptional guest experience. Lead and supervise waitstaff, train new team members, and manage seating, reservations, and work schedules to ensure smooth service during peak periods. Coordinate with kitchen and bar for accurate, timely food and drinks delivery, handle guest inquiries and complaints, and maintain clean dining areas. Manage cash handling, reports, and reservation updates while supporting upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Greet guests, coordinate seating and reservations, and address inquiries or complaints professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create work schedules and coordinate with kitchen and bar to ensure accurate, timely delivery of food and drinks.
  • •Manage cash handling, maintain clean dining areas, and complete administrative tasks like reports and seating chart updates.

Key Requirements

  • •5+ years of working experience, including 3 years of relevant experience.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage-related course.
  • •Thorough understanding of the restaurant menu, including ingredients, preparation methods, and dietary considerations.
  • •Strong interpersonal and communication skills for guest relations and service recovery.
  • •Leadership and supervisory skills to oversee and motivate waitstaff, delegate tasks, and maintain standards.
Experience:5+ years
Education:Certification / Diploma
Skills:LeadershipCommunicationOrganizational skillsProblem-solvingGuest relations
Tech Stack:AI Fluency

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website