Director, Regional Relationship Manager

Discover Financial
Phoenix
Workplace: OnsiteFull timeUSD 187,300 - 213,700 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Time management","Problem solving","Relationship building"]

Manage a Regional Buying Center and a team of Inside Sales Managers for Capital One Auto Finance, ensuring sales protocols are followed and results are maximized. Coach and develop up to 3–4 Sr. Relationship Managers to hit critical performance objectives, coordinate with Sales Management for operational efficiencies, and engage directly with key customers to grow incremental originations volumes. Oversee policy and procedure adherence to ensure compliant actions.

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Discover Financial
Discover Financial
3 days ago

Director, Regional Relationship Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Manage a Regional Buying Center and a team of Inside Sales Managers for Capital One Auto Finance, ensuring sales protocols are followed and results are maximized. Coach and develop up to 3–4 Sr. Relationship Managers to hit critical performance objectives, coordinate with Sales Management for operational efficiencies, and engage directly with key customers to grow incremental originations volumes. Oversee policy and procedure adherence to ensure compliant actions.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Director level

Key Responsibilities

  • •Provide primary management and oversight to the Regional Buying Center to ensure sales protocol is followed and business results are maximized.
  • •Coach and lead a high-performance sales team of up to 3–4 Sr. Relationship Managers to meet and exceed sales performance objectives.
  • •Coordinate activities and partner with the Sales Management team to obtain maximum efficiencies in production.
  • •Analyze and organize inside sales representatives’ performance, including time management, account management, problem solving, and customer interaction.
  • •Engage directly and effectively with key customers to build strong relationships and generate incremental originations volumes, while ensuring compliant policy and procedure adherence.

Pay and Benefits

Salary: USD 187,300 - 213,700 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 2 years of experience managing teams or people in the financial services industry.
  • •At least 2 years of experience within the auto finance industry.
  • •At least 2 years of credit underwriting experience in indirect lending.
  • •Ability to analyze and organize a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills.
Experience:2+ yearsFinancial servicesAuto financeIndirect lendingCredit underwriting
Education:High School
Skills:LeadershipCoachingTime managementProblem solvingRelationship building

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn