Client Manager

NTT
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Strategic thinking","Problem-solving","Collaboration","Stakeholder management","Adapt communication"]

Build and nurture relationships with assigned accounts, translating client needs into tailored solutions while driving expansion across service areas. Own account strategies using Salesforce.com to manage opportunities, pipelines, and forecasts, meeting revenue and margin targets while minimizing churn and maximizing retention. Serve as the first point of contact for client issues, align stakeholders across geographies, and support clients throughout the buying lifecycle to deliver business growth.

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FursaFursa
NTT
NTT
1 week ago

Client Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Build and nurture relationships with assigned accounts, translating client needs into tailored solutions while driving expansion across service areas. Own account strategies using Salesforce.com to manage opportunities, pipelines, and forecasts, meeting revenue and margin targets while minimizing churn and maximizing retention. Serve as the first point of contact for client issues, align stakeholders across geographies, and support clients throughout the buying lifecycle to deliver business growth.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and nurture relationships with assigned accounts and ensure client satisfaction.
  • •Drive account expansion by developing and implementing account strategies based on technology sales methods and trends.
  • •Manage accounts, opportunities, pipelines, and forecasts using Salesforce.com.
  • •Address client issues as the first point of contact and translate client needs into actionable solutions.
  • •Meet revenue and margin targets while minimizing churn and maximizing retention through cross-stakeholder alignment across geographies.

Key Requirements

  • •Strong sales business acumen focused on planning and leveraging tools to meet business requirements.
  • •Proven client engagement and management skills across the client lifecycle to improve relationships and drive sales growth.
  • •Deep knowledge of NTT DATA offerings, client applications/use cases, and market trends.
  • •Ability to identify and advance opportunities with assigned clients and prospects.
  • •Proficiency using Salesforce.com or other CRM platforms, along with a bachelor’s degree (or equivalent) in business or sales-related field.
Education:Bachelor's in business or sales-related field
Skills:Strategic thinkingProblem-solvingCollaborationStakeholder managementAdapt communication
Tech Stack:Salesforce.comCRM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn