Customer Solutions Engineer / GTM

Deepnote
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Customer relationship","Listening","Presentation"]

Customer-focused Solutions Engineer role combining product, engineering, and customer success to evaluate, design, and expand Deepnote for data teams. You’ll translate technical requirements into practical cloud/data notebook solutions, lead architecture discussions, onboarding, and proofs-of-concept, and collaborate across sales, product, and engineering to ensure long-term customer success in fast-moving SaaS environments.

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FursaFursa
Deepnote
Deepnote
4 months ago

Customer Solutions Engineer / GTM

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Customer-focused Solutions Engineer role combining product, engineering, and customer success to evaluate, design, and expand Deepnote for data teams. You’ll translate technical requirements into practical cloud/data notebook solutions, lead architecture discussions, onboarding, and proofs-of-concept, and collaborate across sales, product, and engineering to ensure long-term customer success in fast-moving SaaS environments.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead architecture discussions, product onboarding, proofs of concept, and ongoing technical partnership with data teams.
  • •Translate technical requirements into practical, scalable Deepnote-based solutions for customers.
  • •Collaborate across Sales, Product, Engineering, and Customer Success to drive customer outcomes and momentum.
  • •Manage discovery calls, solution design, onboarding, troubleshooting, and technical enablement in live customer scenarios.
  • •Build trust with customers by turning ambiguity into action and communicating complex concepts clearly.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityHealth InsuranceTravel AllowanceMeal AllowancePaid LeaveParental LeaveLearning BudgetFlexible Hours

Key Requirements

  • •Comfortable working directly with technical customers and cross-functional teams; able to turn ambiguity into action.
  • •Proficiency with SQL and Python basics; familiarity with data workflows, collaboration challenges, notebooks, and developer tools.
  • •Understanding of cloud and infrastructure concepts, security/deployment models, and single-tenant vs multi-tenant setups.
  • •Experience guiding discovery calls, solution design, proofs of concepts, onboarding, troubleshooting, and technical enablement.
  • •Ability to translate product capabilities into customer outcomes and connect across sales, product, engineering, and leadership teams.
Experience:SaaSData notebooksAnalytics
Skills:CommunicationProblem-solvingCustomer relationshipListeningPresentation
Languages:English
Tech Stack:SQLPythonDatabricksJupyterHexCloudSecurityMulti-tenantSingle-tenantIntegrations

Company Brief

Deepnote
Deepnote builds a collaborative, cloud-based data science notebook that enables teams to code, query, visualize, and share analyses with real-time collaboration, versioning, and integrations for data workflows.
Industry: Data Infrastructure
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2019
Glassdoor
Glassdoor: 4.7
WebsiteLinkedInGlassdoor