Customer Experience Banker Non NMLS - Woodway, TX

Huntington Bancshares
Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll provide excellent customer service, accurately process transactions, and balance daily while identifying customer goals and recommending deposit and other banking products. Through disciplined follow-up, outbound calling, and referrals, you’ll deepen relationships and guide customers to other areas of the bank, while adhering to risk, security, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 months ago

Customer Experience Banker Non NMLS - Woodway, TX

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll provide excellent customer service, accurately process transactions, and balance daily while identifying customer goals and recommending deposit and other banking products. Through disciplined follow-up, outbound calling, and referrals, you’ll deepen relationships and guide customers to other areas of the bank, while adhering to risk, security, and regulatory policies.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Identify customer financial goals and needs, recommend appropriate deposit and other banking products and services, and retain and grow customer relationships.
  • •Process customer transactions accurately and efficiently, and balance daily.
  • •Use a disciplined sales process, new customer follow-up program, outbound calling, and referrals to grow relationships.
  • •Educate and refer customers to other areas of the bank to deepen relationships while following operational, security, risk, and regulatory policies.

Key Requirements

  • •High school diploma or GED with minimum 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to adhere to operational, security, risk, and regulatory policies and procedures.
  • •Demonstrated acumen in sales, customer service, relationship management, banking, communication, and presentation.
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn