Strategic Account Manager

Ivalua
New York, Pittsburgh
Workplace: HybridFull timeUSD 112,500 - 187,500 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Collaboration","Communication","Executive presence","Mediation","Attention to detail"]

Own and grow relationships with established strategic customers in the North EMEA region, deepening adoption of Ivalua’s cloud-based spend management solutions to drive ROI. Serve as a trusted advisor on customers’ digital transformation roadmaps, consult on automation and transparency benefits, and build value propositions for additional software modules. Collaborate across Customer Success, Professional Services, and Implementation partners while working toward an annual software subscription booking target.

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Ivalua
Ivalua
1 day ago

Strategic Account Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Own and grow relationships with established strategic customers in the North EMEA region, deepening adoption of Ivalua’s cloud-based spend management solutions to drive ROI. Serve as a trusted advisor on customers’ digital transformation roadmaps, consult on automation and transparency benefits, and build value propositions for additional software modules. Collaborate across Customer Success, Professional Services, and Implementation partners while working toward an annual software subscription booking target.
Location: New York, Pittsburgh
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Establish Ivalua as a trusted advisor to key customers, supporting digital transformation roadmaps.
  • •Ensure optimal adoption of Ivalua solutions to deliver greater ROI for assigned strategic accounts.
  • •Collaborate with Customer Success, Professional Services, and implementation partners to build value propositions and business cases for additional modules.
  • •Identify internal customer champions and develop relationships at all levels within the customer organization.
  • •Deepen existing relationships and grow Ivalua solution footprint through up- and cross-sales, supporting an annual booking target.

Pay and Benefits

Salary: USD 112,500 - 187,500 annually
Perks:Health InsuranceMedical

Key Requirements

  • •Experience in customer-facing roles such as consultant, Strategic Account Manager, or services delivery.
  • •Demonstrated ability to navigate large, complex organizations.
  • •Knowledge of procurement industry practices and technology, including what it takes for successful technology implementations.
  • •Ability to collaborate effectively with internal and client teams.
  • •Strong executive presence and excellent English communication skills, with skills to mediate when necessary.
Experience:ProcurementDigital transformation
Education:Bachelor's in Business Administration, Marketing (or similar)
Skills:CollaborationCommunicationExecutive presenceMediationAttention to detail
Languages:English

Company Brief

Ivalua
Provides a cloud-based procure-to-pay and sourcing platform that helps organizations manage procurement, supplier relationships, sourcing events, and spend analytics to drive cost savings, compliance, and supplier collaboration across global enterprises.
Industry: Procurement Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn