Head - Business Administration

WSP
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Problem-solving","Collaboration","Mentorship"]

Lead and develop the GCC Business Solutions team in partnership with the UK Business Solutions Leadership team. Oversee day-to-day operations, resource planning, prioritisation, and service delivery across administrative, project support, travel & fleet, and graphic/digital services. Manage performance reporting, drive continuous improvement and process simplification, and embed a “one team” culture across geographies through inclusive people leadership, coaching, and capability development. Ensure brand and design standards are consistently met while improving team efficiency through tools and automation.

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FursaFursa
WSP
WSP
1 month ago

Head - Business Administration

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead and develop the GCC Business Solutions team in partnership with the UK Business Solutions Leadership team. Oversee day-to-day operations, resource planning, prioritisation, and service delivery across administrative, project support, travel & fleet, and graphic/digital services. Manage performance reporting, drive continuous improvement and process simplification, and embed a “one team” culture across geographies through inclusive people leadership, coaching, and capability development. Ensure brand and design standards are consistently met while improving team efficiency through tools and automation.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead day-to-day operations of the GCC Business Solutions team, including resource planning, allocation, and prioritisation.
  • •Provide leadership and line management to a multi-disciplinary team covering PA services, business and project support, travel and fleet, and graphic design.
  • •Drive performance through reporting on utilisation, service delivery, and team outputs; identify trends, risks, and improvement opportunities.
  • •Lead continuous improvement by identifying and adopting new technologies, tools, and processes including automation to enhance efficiency and service quality.
  • •Ensure consistent delivery of high-quality administrative, project support, and graphic/digital outputs while adhering to corporate branding and design standards.

Key Requirements

  • •Provide leadership and line management for a multi-disciplinary support function, including recruitment, performance management, and capability development.
  • •Demonstrate strong operational judgment to plan resources, allocate work, and prioritise to meet service demand under tight deadlines.
  • •Use strong problem-solving skills to identify trends, risks, and improvement opportunities and simplify processes.
  • •Maintain exceptional attention to detail to ensure consistent quality across administrative, project support, and graphic/digital services.
  • •Use strong communication skills to engage stakeholders and guide GCC-based team members on task and project delivery.
Skills:LeadershipCommunicationProblem-solvingCollaborationMentorship
Tech Stack:MicrosoftAdobeAutomation

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn