Field Sales Group Manager - Boston, MA

RealReal
Boston
Workplace: HybridFull timeUSD 85,000 - 108,500 annuallyFunction: SalesExperience: 3+ yearsSkills: ["Communication","Presentation","Coaching","Organizational skills","Rapport-building"]

Lead and coach a field sales team to acquire consigned luxury items from new and existing clients. Drive daily and monthly KPIs through shadowing, training, and using customer reporting to increase engagement and consignments. Manage customer feedback, ensure proper protocol for pricing and processing, and provide accurate strategy reporting to Sales Leadership. Hire, train, and develop team members while supporting strong client relationships across your assigned territory.

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RealReal
RealReal
1 week ago

Field Sales Group Manager - Boston, MA

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead and coach a field sales team to acquire consigned luxury items from new and existing clients. Drive daily and monthly KPIs through shadowing, training, and using customer reporting to increase engagement and consignments. Manage customer feedback, ensure proper protocol for pricing and processing, and provide accurate strategy reporting to Sales Leadership. Hire, train, and develop team members while supporting strong client relationships across your assigned territory.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive a field sales team to meet or exceed daily and monthly KPIs.
  • •Shadow field sales representative appointments to monitor and improve performance.
  • •Coach and train field sales representatives for optimal performance.
  • •Use customer reporting to identify opportunities to increase client engagement and consignments, and address customer feedback.
  • •Ensure protocol adherence (processing, pricing, safety, and consignor communication) and provide accurate reporting to Sales Leadership; interview, hire, train, and manage team performance.

Pay and Benefits

Salary: USD 85,000 - 108,500 annually
Perks:401kHealth InsuranceDentalVisionParental LeaveEquity

Key Requirements

  • •3+ years of work experience in sales management.
  • •Motivated by winning and excelling in a competitive sales environment.
  • •Outstanding communication and presentation skills; able to build rapport, trust, and credibility with clients quickly.
  • •Ability to use technological tools with ease (G-Suite, Email, Salesforce, CRM).
  • •Must live within 15 miles of the assigned territory and meet in-person client requirements; current valid driver’s license (with market exceptions), and ability to lift/move up to 25 lbs.
Experience:3+ yearsSales management
Skills:CommunicationPresentationCoachingOrganizational skillsRapport-building
Licenses:Driver’s license
Tech Stack:G-SuiteEmailSalesforceCRM

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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