Representative I Account Services

Puma
Boston
Workplace: OnsiteFull timeUSD 42,800 - 56,935 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Cross-functional collaboration","Time management","Prioritization","Troubleshooting","Communication"]

Own the orderbook for assigned accounts, acting as the key liaison between customers, Sales, and internal operations. Manage the full order lifecycle across planning, procurement, compliance, credit, allocations, and warehousing, and resolve orderbook issues. Analyze order performance to meet customer needs and Sales goals, support chargeback disputes, present monthly KPIs to Account Success management, and manage daily EDI uploads. Represent the department with Sales/Accounts, including business travel.

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FursaFursa
Puma
Puma
3 days ago

Representative I Account Services

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own the orderbook for assigned accounts, acting as the key liaison between customers, Sales, and internal operations. Manage the full order lifecycle across planning, procurement, compliance, credit, allocations, and warehousing, and resolve orderbook issues. Analyze order performance to meet customer needs and Sales goals, support chargeback disputes, present monthly KPIs to Account Success management, and manage daily EDI uploads. Represent the department with Sales/Accounts, including business travel.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage orderbook of assigned accounts, including sales orders and bulk orders
  • •Serve as main point of contact and liaison between accounts, internal operations, and Sales
  • •Manage full order life cycle and coordinate with Sales, Sales Planning, Demand Planning, Procurement, Compliance, Credit, Allocations, and Warehousing
  • •Troubleshoot, communicate, and resolve orderbook issues with Accounts
  • •Analyze orderbook, execute plans to meet customer requirements and Sales goals, and present monthly KPIs; manage daily EDI uploads
Travel: Low travel

Pay and Benefits

Salary: USD 42,800 - 56,935 annually

Key Requirements

  • •2+ years of related experience, preferably in retail or athletic footwear/apparel industry
  • •Bachelor’s or Associate’s degree preferred
  • •Intermediate Excel skills
  • •Ability to work and collaborate with cross-functional teams
  • •Successful time management and prioritization skills
Experience:2+ yearsRetailAthletic footwear/apparel
Skills:Cross-functional collaborationTime managementPrioritizationTroubleshootingCommunication
Tech Stack:ExcelEDI

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn