Product Operations Senior Specialist

Delivery Hero
Riyadh
Workplace: OnsiteContractFunction: Solutions Engineering & Sales EngineeringExperience: 4-5 yearsSkills: ["Problem-solving","Stakeholder management","Relationship building","Prioritization","Strong work ethic"]

Own product operations execution for go-live readiness, working with Product, Engineering, and vendor teams to plan integrations and POS API rollout. Drive OKR and planning processes, build dashboards and reports, and analyze KPIs to optimize outcomes. Manage program budgets with forecasting and expense control, coordinate cross-functional stakeholders across logistics, sales, and support, and lead continuous operational improvements.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Product Operations Senior Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own product operations execution for go-live readiness, working with Product, Engineering, and vendor teams to plan integrations and POS API rollout. Drive OKR and planning processes, build dashboards and reports, and analyze KPIs to optimize outcomes. Manage program budgets with forecasting and expense control, coordinate cross-functional stakeholders across logistics, sales, and support, and lead continuous operational improvements.
Location: Riyadh
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Coordinate with Product and Engineering to ensure product features are properly tested before go-live.
  • •Lead OKR planning and product discovery processes with product teams, tracking progress and optimizing outcomes.
  • •Enable vendor and partner go-live by completing integrations and supporting POS API integrations with engineering and vendor teams.
  • •Build dashboards and reports, analyze data and performance metrics, and provide regular updates on KPIs and financial results.
  • •Manage program budgets, including cost forecasting and expense control, and continuously improve operational processes for efficiency gains.

Pay and Benefits

Perks:RelocationLearning Budget

Key Requirements

  • •4–5 years of operational experience in an e-commerce or food/tech industry, preferably 2 years in a senior role.
  • •Strong problem-solving skills with hypothesis formulation to craft solutions.
  • •Experience analyzing and validating API payloads, requests, and responses for accuracy and compliance to support integrations.
  • •Experience building operational processes and defining improvements across the journey.
  • •Experience with project management, prioritization, and meeting critical deadlines.
Experience:4-5 yearsE-commerceFood/tech
Skills:Problem-solvingStakeholder managementRelationship buildingPrioritizationStrong work ethic
Languages:English
Tech Stack:APITableauLooker Studio

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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