Praktikum im Vertrieb Mercedes-Benz LKW / Customer Experience Management (CX) ab September/Oktober 2026

Support the strategic development of Customer Experience Management for Mercedes-Benz Trucks by analyzing international customer satisfaction data and identifying improvement opportunities. Contribute to rolling out AI-supported methods to evaluate customer feedback and free-text comments. Help coordinate external agencies and service providers, create management and executive presentations, and deliver defined CX project work in collaboration with experts from sales and service. Also help plan and run international workshops with CX owners.