IT Spport

Qureos
Anywhere
Workplace: OnsiteFull timeUSD 60,000 - 120,000 annuallyFunction: Customer Support (Service Desk)Skills: ["Problem-solving","Communication","Interpersonal skills","Organization","Proactiveness"]

Provide first- and second-line IT support for hardware, software, and network issues, ensuring employees can work efficiently. Install, configure, and maintain computers, operating systems, and applications; troubleshoot faults across hardware and software. Manage user accounts and permissions, support IT asset inventory and procurement, and maintain clear documentation. Collaborate on IT projects and upgrades while protecting the security and integrity of company systems and data.

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FursaFursa
Qureos
Qureos
4 weeks ago

IT Spport

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Provide first- and second-line IT support for hardware, software, and network issues, ensuring employees can work efficiently. Install, configure, and maintain computers, operating systems, and applications; troubleshoot faults across hardware and software. Manage user accounts and permissions, support IT asset inventory and procurement, and maintain clear documentation. Collaborate on IT projects and upgrades while protecting the security and integrity of company systems and data.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide first- and second-line technical support for hardware, software, and network-related issues.
  • •Install, configure, and maintain computer hardware, operating systems, and applications.
  • •Troubleshoot system and network problems, diagnosing and resolving hardware and software faults.
  • •Manage user accounts, permissions, and access rights according to company policies.
  • •Support IT asset management, documentation, and IT projects while ensuring security and data integrity.

Pay and Benefits

Salary: USD 60,000 - 120,000 annually
Perks:Paid LeavePension

Key Requirements

  • •Proven experience in an IT support role or similar technical position.
  • •Strong knowledge of Windows and macOS operating systems.
  • •Excellent understanding of computer networking principles (TCP/IP, DNS, DHCP).
  • •Experience with Microsoft 365 or Google Workspace administration.
  • •Ability to troubleshoot logically and communicate technical concepts to non-technical users.
Skills:Problem-solvingCommunicationInterpersonal skillsOrganizationProactiveness
Certifications:CompTIAMicrosoftApple
Tech Stack:WindowsMacOSTCP/IPDNSDHCPMicrosoft 365Google WorkspaceAdobe Creative Cloud

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn