Skyscanner

4 months ago

Principal Product Manager, Loyalty

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead and define the loyalty strategy for Skyscanner, partnering with cross-functional teams to design, deliver and continuously improve loyalty experiences; own the roadmap from MVPs to iterative releases, drive experimentation and data-informed decisions, and balance short-term wins with long-term capability building to increase direct relationships and traveller lifetime value.

Location: Glasgow, Edinburgh, Barcelona, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Partner across the business to coordinate complex loyalty initiatives spanning proposition execution, experience design, experimentation and platform delivery with teams from marketing, design, data, engineering and legal.
•Translate loyalty vision into concrete capabilities, journeys and interactions across web, app, SEO, booking flows and lifecycle touchpoints.
•Own the roadmap by defining phased loyalty product strategy and executing MVPs, proofs of concept and iterative releases.
•Identify gaps and opportunities with squads and stakeholders to drive engagement, retention and long-term traveller value.
•Lead end-to-end delivery across Flights, Hotels, Cars, Packages, Explore, Platform, Data and Lifecycle systems to ensure smooth handovers and clear dependencies.

Key Requirements

•Must have designed, built or scaled loyalty programmes or retention-led experiences and understand how rewards and lifecycle touchpoints shape behavior.
•Experience aligning diverse stakeholders around complex cross-cutting initiatives in an agile environment.
•Hands-on experience with experimentation, metrics and guardrails, with a focus on long-term value and retention.
•Ability to balance short-term delivery with long-term platform capability building and dependency management.
•Strong communication and collaboration skills to keep teams aligned and energized.

Experience:TravelSaaSE-commerceLoyaltyRetention

Skills:LeadershipStakeholder managementCommunicationAgileData-drivenProduct sense

Languages:English

Company Brief

Skyscanner

Skyscanner operates a global travel search engine and metasearch platform allowing users to compare flights, hotels, and car hire across providers to find the best prices and travel options.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Edinburgh, United Kingdom

Founded: 2003

Glassdoor: 4.1

Website LinkedIn

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Skyscanner

4 months ago

Principal Product Manager, Loyalty

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Glasgow, Edinburgh, Barcelona, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Partner across the business to coordinate complex loyalty initiatives spanning proposition execution, experience design, experimentation and platform delivery with teams from marketing, design, data, engineering and legal.
•Translate loyalty vision into concrete capabilities, journeys and interactions across web, app, SEO, booking flows and lifecycle touchpoints.
•Own the roadmap by defining phased loyalty product strategy and executing MVPs, proofs of concept and iterative releases.
•Identify gaps and opportunities with squads and stakeholders to drive engagement, retention and long-term traveller value.
•Lead end-to-end delivery across Flights, Hotels, Cars, Packages, Explore, Platform, Data and Lifecycle systems to ensure smooth handovers and clear dependencies.

Key Requirements

•Must have designed, built or scaled loyalty programmes or retention-led experiences and understand how rewards and lifecycle touchpoints shape behavior.
•Experience aligning diverse stakeholders around complex cross-cutting initiatives in an agile environment.
•Hands-on experience with experimentation, metrics and guardrails, with a focus on long-term value and retention.
•Ability to balance short-term delivery with long-term platform capability building and dependency management.
•Strong communication and collaboration skills to keep teams aligned and energized.

Experience:TravelSaaSE-commerceLoyaltyRetention

Skills:LeadershipStakeholder managementCommunicationAgileData-drivenProduct sense

Languages:English

Company Brief

Skyscanner

Skyscanner operates a global travel search engine and metasearch platform allowing users to compare flights, hotels, and car hire across providers to find the best prices and travel options.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Edinburgh, United Kingdom

Founded: 2003

Glassdoor: 4.1

Website LinkedIn