Social Media Manager

Ogilvy
London
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Client management","Community engagement","Data analysis","Brand voice","Leadership"]

Manage and grow brand communities on social platforms by crafting and publishing engaging content, moderating complex comments, and shaping reactive and proactive brand voice. Partner with clients and internal teams to develop social strategy, briefs, and content calendars, using tools like Sprinklr and Google Trends. Own scheduling, QC, and reporting, translating social performance metrics into actionable insights for smarter decision-making.

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Ogilvy
Ogilvy
1 day ago

Social Media Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage and grow brand communities on social platforms by crafting and publishing engaging content, moderating complex comments, and shaping reactive and proactive brand voice. Partner with clients and internal teams to develop social strategy, briefs, and content calendars, using tools like Sprinklr and Google Trends. Own scheduling, QC, and reporting, translating social performance metrics into actionable insights for smarter decision-making.
Location: London
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Develop social strategy from community and online insights, supporting social and creative briefs and coordinating community management plans for cultural moments.
  • •Create and publish engaging content across key social platforms, managing content calendars, QC, scheduling, and best practices.
  • •Serve as the brand voice on social by building internal and client relationships, crafting reactive and proactive comments, and developing engaging platform-appropriate copy.
  • •Measure effectiveness by analyzing social performance metrics, producing client-ready reports, and collaborating with analysts and media planners.
  • •Moderate brand safety risks by monitoring platforms daily, escalating concerns, and managing complex comments.

Pay and Benefits

Perks:Annual LeaveVolunteer DayHealth InsuranceParental LeavePension

Key Requirements

  • •Experience managing social media accounts and building online communities, including scheduling and publishing content.
  • •Highly proficient with tools such as Sprinklr, Meta, and TikTok Ads Manager tools.
  • •Proactive client handling, regularly suggesting ways to elevate social presence in the UK.
  • •Line management responsibilities as a senior member of the community management team.
  • •Ability to write engaging, platform-appropriate copy and adapt tone and voice across platforms and audiences.
Skills:Client managementCommunity engagementData analysisBrand voiceLeadership
Languages:English
Tech Stack:SprinklrGoogle TrendsFacebookInstagramTwitterYouTubeTikTokMetaTikTok Ads ManagerPinterest

Company Brief

Ogilvy
Global advertising, marketing, and public relations agency offering brand strategy, creative services, digital marketing, media planning, and customer experience solutions for multinational clients across industries.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 1948
WebsiteLinkedIn