Federal Senior Principal Engineer, Solutions Architecture - SOCOM

Dell
United States
Workplace: RemoteFull timeUSD 170,850 - 221,100 annuallyFunction: Architecture & Urban PlanningExperience: 12+ yearsSkills: ["Self-starter","Escalation management","Customer-facing communication","Collaboration","Working in high-pressure environments"]

Support Dell’s Federal Customer Success team by providing deep technical guidance for complex enterprise environments. Maintain expertise across storage, compute, networking, cybersecurity, and converged/hyper-converged systems. Assist sales and customers with system requirements and proactive sustainment to maximize uptime, troubleshoot difficult issues, and collaborate with internal engineering, delivery teams, and security offices.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Dell
Dell
1 day ago

Federal Senior Principal Engineer, Solutions Architecture - SOCOM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support Dell’s Federal Customer Success team by providing deep technical guidance for complex enterprise environments. Maintain expertise across storage, compute, networking, cybersecurity, and converged/hyper-converged systems. Assist sales and customers with system requirements and proactive sustainment to maximize uptime, troubleshoot difficult issues, and collaborate with internal engineering, delivery teams, and security offices.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Architecture & Urban Planning
Seniority: Mid level

Key Responsibilities

  • •Learn and maintain deep technical acumen across Dell’s portfolio including storage, compute, networking, cybersecurity, and converged/hyper-converged systems.
  • •Continuously expand technical knowledge and stay current on existing and emerging technologies.
  • •Develop internal and customer relationships by demonstrating high-caliber professional and mission competence.
  • •Assist customers and sales with design, definition, and implementation of complex system requirements from a support sustainment perspective.
  • •Troubleshoot and resolve difficult problems, escalating effectively and coordinating with vendors and Dell Engineering.

Pay and Benefits

Salary: USD 170,850 - 221,100 annually

Key Requirements

  • •Must have an active TS/SCI security clearance.
  • •Must be a US citizen.
  • •Intimate knowledge of Dell PowerEdge servers and storage products, specifically PowerEdge XE servers and PowerScale.
  • •Strong knowledge of networking infrastructure and in-depth troubleshooting.
  • •Strong working knowledge of Linux environments (RHEL and Ubuntu).
Experience:12+ years
Skills:Self-starterEscalation managementCustomer-facing communicationCollaborationWorking in high-pressure environments
Certifications:A+Security+MCITPMCSEVCPRHCSACCNA
Tech Stack:Dell PowerEdgePowerEdge XEPowerScaleLinuxRHELUbuntuNetworkingDiagnostics utilities

Eligibility

Nationality:US National
Security Clearance:TS/SCI

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor