Client Officer Manager

Ipsos
Indonesia
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 6-7 yearsEducation: bachelorsSkills: ["Leadership","Communication","Negotiation"]

Own the “voice of the client” by building long-term client relationships and delivering greater value and profitable growth. Understand clients’ business context and priorities, identify relevant buying points across Ipsos’ service portfolio, and drive client relationship excellence. Lead and support business development in-country, translating market insights into strategic recommendations while maintaining strong communication and negotiation with diverse stakeholders.

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FursaFursa
Ipsos
Ipsos
15 hours ago

Client Officer Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the “voice of the client” by building long-term client relationships and delivering greater value and profitable growth. Understand clients’ business context and priorities, identify relevant buying points across Ipsos’ service portfolio, and drive client relationship excellence. Lead and support business development in-country, translating market insights into strategic recommendations while maintaining strong communication and negotiation with diverse stakeholders.
Location: Indonesia
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Ensure client relationship excellence and drive growth and value creation in the country.
  • •Bring the best of Ipsos solutions to clients.
  • •Deliver greater value for clients by understanding their business context and priorities.
  • •Identify and penetrate relevant buying points for Ipsos’ broad portfolio of services.
  • •Drive and support business development in-country.

Key Requirements

  • •Minimum 6-7 years’ experience.
  • •Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
  • •Extensive experience in client management, preferably within the marketing research industry.
  • •Proven track record of building and maintaining strong client relationships.
  • •Strong leadership and communication/negotiation skills, with ability to translate market insights into strategic recommendations.
Experience:6-7 yearsMarketing research
Education:Bachelor's in Business, Marketing, or related field
Skills:LeadershipCommunicationNegotiation

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn