2 days ago

Head of Communications, EU E-Commerce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead EU communications for TikTok Shop across 13 European markets, shaping narratives and pan-European market strategies. Partner with EU Market Operations and cross-functional teams (operations, business, product, policy, legal) to align external messaging with the EU regulatory environment and manage risks. Build relationships with European press, train executives for interviews/events, oversee externally facing content, and guide media and stakeholder communications to protect and strengthen brand reputation.

Location: Brussels

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Director level

Key Responsibilities

•Act as the primary strategic communications partner for EU Market Operations leadership, advising on new-market entries and shaping product launch narratives.
•Lead and mentor a team of Communications Leads across core market clusters, setting priorities and driving execution.
•Build relationships with top-tier and trade press at the European level, managing inquiries and press news cycles.
•Train and coach executives and subject-matter experts with concise messaging for interviews and in-person events.
•Oversee and advise on EU-wide external TikTok Shop content, and lead risk mitigation/issue management with cross-functional teams.

Key Requirements

•Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
•Proven progressive experience in a pan-European strategic communications role, including leadership or management experience.
•Strong understanding of the e-commerce, technology, and European industry media landscape.
•In-depth knowledge of the EU regulatory and policy landscape with the ability to align external messaging for media and government stakeholders.
•Proven experience in crisis communications, risk mitigation, and issues management in fast-paced technology or e-commerce environments.

Experience:E-commerceTechnologyPan-European communicationsCrisis communications

Education:Bachelor's in Communications, Journalism, Marketing, or a related field

Skills:LeadershipMentoringStakeholder managementMedia relationsCrisis communicationRisk mitigationIssues management

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Head of Communications, EU E-Commerce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Brussels

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Director level

Key Responsibilities

•Act as the primary strategic communications partner for EU Market Operations leadership, advising on new-market entries and shaping product launch narratives.
•Lead and mentor a team of Communications Leads across core market clusters, setting priorities and driving execution.
•Build relationships with top-tier and trade press at the European level, managing inquiries and press news cycles.
•Train and coach executives and subject-matter experts with concise messaging for interviews and in-person events.
•Oversee and advise on EU-wide external TikTok Shop content, and lead risk mitigation/issue management with cross-functional teams.

Key Requirements

•Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
•Proven progressive experience in a pan-European strategic communications role, including leadership or management experience.
•Strong understanding of the e-commerce, technology, and European industry media landscape.
•In-depth knowledge of the EU regulatory and policy landscape with the ability to align external messaging for media and government stakeholders.
•Proven experience in crisis communications, risk mitigation, and issues management in fast-paced technology or e-commerce environments.

Experience:E-commerceTechnologyPan-European communicationsCrisis communications

Education:Bachelor's in Communications, Journalism, Marketing, or a related field

Skills:LeadershipMentoringStakeholder managementMedia relationsCrisis communicationRisk mitigationIssues management

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn