Senior Lead Systems Engineer, AI & Automation

Braze
New York
Full timeUSD 116,000 - 182,000 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 8+ yearsSkills: ["Collaboration","Continuous improvement","Systems design","Technical leadership"]

Architect and deliver enterprise automation and AI-enabled integrations that connect core systems and redefine employee IT experiences. Lead complex initiatives end-to-end, building scalable APIs, middleware, and event-driven workflows across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace. Partner with Security, Infrastructure, Product, and IT to improve reliability, reduce operational overhead, and enable conversational self-service and agentic workflows.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Braze
Braze
3 weeks ago

Senior Lead Systems Engineer, AI & Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Architect and deliver enterprise automation and AI-enabled integrations that connect core systems and redefine employee IT experiences. Lead complex initiatives end-to-end, building scalable APIs, middleware, and event-driven workflows across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace. Partner with Security, Infrastructure, Product, and IT to improve reliability, reduce operational overhead, and enable conversational self-service and agentic workflows.
Location: New York
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Architect scalable enterprise automation and AI-enabled solutions that connect systems powering the platform and improve employee IT interactions.
  • •Lead complex technical initiatives from concept through delivery, building integrations across platforms and critical business systems.
  • •Design and develop scalable APIs, middleware, and event-driven workflows to enable seamless employee experiences.
  • •Build conversational IT and self-service capabilities that reduce reliance on ticket-based workflows and improve service delivery.
  • •Evaluate and pilot emerging AI technologies and establish best practices for responsible adoption, collaborating across Security, Infrastructure, Product, and IT teams.

Pay and Benefits

Salary: USD 116,000 - 182,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementEquityPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •8+ years designing enterprise-scale integrations and automation across modern SaaS environments.
  • •Strong software engineering experience building APIs, integrations, automation, or platform services.
  • •Proficiency in one or more programming languages including Python, Go, TypeScript, or JavaScript.
  • •Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
  • •Familiarity with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, or Google Workspace.
Experience:8+ yearsSaaS
Skills:CollaborationContinuous improvementSystems designTechnical leadership
Languages:English
Tech Stack:PythonGoTypeScriptJavaScriptREST APIsWebhooksOAuthSCIMGraphQLSlackOktaWorkdayAtlassianGitHubGoogle WorkspaceAPIsMiddlewareEvent-driven workflowsMCPLLM

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn