Full Time Key Holder - UGG

Hoka
Amsterdam
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Communication","Teamwork","Problem-solving","Multitasking"]

Create exceptional in-store and phone customer experiences as a UGG Keyholder, driving brand loyalty through product and promotions knowledge. Model service training, greet customers promptly, address questions accurately, and communicate return policy. Maintain a positive, cheerful attitude, adhere to dress code, and promote store and brand image in every interaction while supporting the team and contributing to business goals.

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Hoka
Hoka
2 months ago

Full Time Key Holder - UGG

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Last checked: 24 days agoStatus: Live

Job Summary

Create exceptional in-store and phone customer experiences as a UGG Keyholder, driving brand loyalty through product and promotions knowledge. Model service training, greet customers promptly, address questions accurately, and communicate return policy. Maintain a positive, cheerful attitude, adhere to dress code, and promote store and brand image in every interaction while supporting the team and contributing to business goals.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Create personalized shopping experiences that drive brand loyalty.
  • •Greet customers promptly and courteously, and ensure questions are answered accurately before they leave.
  • •Provide exceptional service from start to finish, including communicating the return policy.
  • •Maintain and model a positive, cheerful attitude and adhere to the store dress code.
  • •Stay current on products, promotions, marketing initiatives, and sustainability/social-ethical commitments to engage customers effectively.

Pay and Benefits

Perks:Uniform Allowance

Key Requirements

  • •Previous retail experience.
  • •Natural communicator who conveys the UGG and Deckers Brands vision and mission.
  • •Motivated team player and self-starter.
  • •Excellent team-building skills.
  • •Problem-solving mindset with agility in challenging situations.
Experience:Retail
Skills:Customer serviceCommunicationTeamworkProblem-solvingMultitasking

Company Brief

Hoka
Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Goleta, United States
Founded: 1973
Website