AV Associate

Braze
New York
Workplace: OnsiteFull timeUSD 65,000 - 81,000 annuallyFunction: IT Support & HelpdeskExperience: 2-3 yearsEducation: associatesSkills: ["Problem-solving","Communication","Interpersonal skills","Troubleshooting"]

Own the day-to-day setup, operation, and maintenance of audiovisual equipment to keep meetings, executive presentations, and corporate events running smoothly. Provide technical support for AV infrastructure issues, perform preventive/corrective maintenance, manage AV tickets and the AV calendar, and collaborate with stakeholders and the Service Desk/AV engineers. Support installations, configuration, testing, calibration, and documentation while staying current on AV technology trends.

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FursaFursa
Braze
Braze
2 months ago

AV Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own the day-to-day setup, operation, and maintenance of audiovisual equipment to keep meetings, executive presentations, and corporate events running smoothly. Provide technical support for AV infrastructure issues, perform preventive/corrective maintenance, manage AV tickets and the AV calendar, and collaborate with stakeholders and the Service Desk/AV engineers. Support installations, configuration, testing, calibration, and documentation while staying current on AV technology trends.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide technical support to the organization for AV infrastructure-related issues.
  • •Perform preventive and corrective maintenance for conference rooms and event space systems.
  • •Set up, test, and operate AV equipment for meetings, conferences, presentations, and events.
  • •Manage AV-related tickets and maintain the AV calendar.
  • •Assist with installations and configuration of AV equipment and support schematics, drawings, documentation, and system testing/calibration.
Travel: Low travel

Pay and Benefits

Salary: USD 65,000 - 81,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementEquityPaid LeaveLearning BudgetEqual Paid

Key Requirements

  • •Associate’s or Bachelor’s degree in Audio-Visual Technology, Media Production, IT, or a related field (or equivalent experience).
  • •2–3 years of experience supporting AV systems and live events.
  • •Experience with UCC platforms such as Zoom and Google Meet, and streaming platforms such as Riverside and Goldcast.
  • •Experience with video production switchers and digital audio consoles.
  • •Exceptional troubleshooting skills and the ability to diagnose and resolve complex technical issues.
Experience:2-3 yearsLive events
Education:Associate's in Audio-Visual Technology, Media Production, IT, or related field
Skills:Problem-solvingCommunicationInterpersonal skillsTroubleshooting
Certifications:CTS (Certified Technology Specialist)
Languages:English
Tech Stack:ZoomGoogle MeetRiversideGoldcastVideo conferencingAudio systemsControl systemsAV equipmentVideo production switchersDigital audio consoles

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn