Ordertaker, IRD/Villa Dining

Kerzer International
Mexico
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer service","Communication","Problem-solving","Emotional intelligence"]

Provide timely, cordial, and professional guest service in the IRD/Villa Dining area, ensuring personalized experiences and satisfaction. Maintain product knowledge (menus, daily specials, wines), participate in pre-service team briefings, and collaborate with servers and culinary colleagues to uphold the resort’s high service standards.

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Kerzer International
Kerzer International
2 months ago

Ordertaker, IRD/Villa Dining

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Last checked: 2 hours agoStatus: Live

Job Summary

Provide timely, cordial, and professional guest service in the IRD/Villa Dining area, ensuring personalized experiences and satisfaction. Maintain product knowledge (menus, daily specials, wines), participate in pre-service team briefings, and collaborate with servers and culinary colleagues to uphold the resort’s high service standards.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Personally ensure every guest’s satisfaction during service in your assigned area.
  • •Create and nurture long-term relationships with guests.
  • •Set up the restaurant before service to ensure smooth operation.
  • •Be informed of daily specials and have complete knowledge of all menu items and wines of the week.
  • •Attend daily team briefings before service detailing essential information for the day’s operation.

Key Requirements

  • •Outstanding guest relations skills and the ability to build long-term relationships with guests.
  • •Advanced English (spoken and written) with strong interpersonal abilities.
  • •Excellent organizational skills and the ability to manage table allocations and incident management.
Experience:HospitalityResortF&B
Skills:Customer serviceCommunicationProblem-solvingEmotional intelligence
Languages:English

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn