Personal Banker Associate II- Orchestra Place

Fifth Third Bancorp
Detroit
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Sales","Relationship building","Risk management","Professional communication","Confidentiality"]

Join as a Retail Personal Banker II and complete a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, ending with certification. In this role, you’ll drive consultative sales and relationship building by promoting deposits, loans, fee-based services, and customer retention. Use Financial Needs Assessment and approved marketing tools to set reviews, cross-sell retail products, partner with mortgage and small business teams, and support risk, ethics, and customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

Personal Banker Associate II- Orchestra Place

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Join as a Retail Personal Banker II and complete a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, ending with certification. In this role, you’ll drive consultative sales and relationship building by promoting deposits, loans, fee-based services, and customer retention. Use Financial Needs Assessment and approved marketing tools to set reviews, cross-sell retail products, partner with mortgage and small business teams, and support risk, ethics, and customer experience.
Location: Detroit
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify needs.
  • •Maintain in-depth knowledge of retail consumer and small business products to recommend solutions.
  • •Use CAMP and approved marketing tools to proactively reach out, set appointments, and complete periodic financial reviews.
  • •Primarily cross-sell to existing customers and perform outside sales activities such as presentations and community financial literacy events.
  • •Refer customers with Business Partners (Mortgage, Small Business, Commercial and Investment) and meet/exceed customer experience and production goals. Ensure risk, confidentiality, and ethical behavior.
Travel: Low travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry is preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to established customers.
  • •Must demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •Ability to professionally represent the bank through appearance and verbal/written communication.
Experience:Financial industryConsumer bankingSmall business
Skills:SalesRelationship buildingRisk managementProfessional communicationConfidentiality
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSFinancial Needs Assessment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor