SMB Business Development Manager - TikTok Local Services

TikTok
Jakarta
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Communication","Organizational skills","Presentation skills","Project management","Analytical skills"]

Acquire and grow local SMB and “local hero” merchants for TikTok Local Services, owning revenue growth and product adoption. Drive merchant acquisition against targets by identifying, negotiating, and onboarding high-potential food/restaurant businesses. Educate merchants on strategies and tools to drive activation and long-term growth, implement repeatable scaling solutions, and collaborate cross-functionally to ensure merchant success, retention, and reliable ecosystem operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

SMB Business Development Manager - TikTok Local Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Acquire and grow local SMB and “local hero” merchants for TikTok Local Services, owning revenue growth and product adoption. Drive merchant acquisition against targets by identifying, negotiating, and onboarding high-potential food/restaurant businesses. Educate merchants on strategies and tools to drive activation and long-term growth, implement repeatable scaling solutions, and collaborate cross-functionally to ensure merchant success, retention, and reliable ecosystem operations.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Acquire and manage local SMB and “local hero” merchants in Food/Restaurants, owning revenue growth and product adoption.
  • •Drive new merchant acquisition by identifying, negotiating, and onboarding high-potential SMBs against clear targets.
  • •Educate and enable SMBs with strategies, tools, and best practices to drive early activation, adoption, and long-term growth.
  • •Identify scalable growth opportunities and implement repeatable solutions to maximize merchant performance and portfolio.
  • •Collaborate cross-functionally to drive account success and resolve issues to support retention and ecosystem reliability.

Key Requirements

  • •Bachelor’s degree in any major.
  • •Solid experience in SMB sales, business development, partnerships, or account management.
  • •Proven experience acquiring and growing SMB or “local hero” accounts, preferably chain or key accounts.
  • •Strong commercial acumen to identify growth opportunities and achieve targets.
  • •Proficient in English and Bahasa Indonesia to communicate with global and local teams.
Education:Bachelor's
Skills:CommunicationOrganizational skillsPresentation skillsProject managementAnalytical skills
Languages:EnglishBahasa Indonesia

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn