Renewal Coordinator

DocuSign
Cairo
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Negotiation","Strategic mindset","Process management","Financial acumen","Organization"]

Own and execute a portfolio of renewal contracts in an assigned territory, driving renewal negotiations that enhance contract value while protecting customer trust. Minimize financial attrition and support account growth by identifying incremental opportunities during renewals. Maintain rolling forecasts, evaluate renewal risks, and partner with internal teams (Sales, Customer Success, Pricing, Legal, RevOps, and Product) to deliver revenue and bookings targets.

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FursaFursa
DocuSign
DocuSign
1 day ago

Renewal Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Own and execute a portfolio of renewal contracts in an assigned territory, driving renewal negotiations that enhance contract value while protecting customer trust. Minimize financial attrition and support account growth by identifying incremental opportunities during renewals. Maintain rolling forecasts, evaluate renewal risks, and partner with internal teams (Sales, Customer Success, Pricing, Legal, RevOps, and Product) to deliver revenue and bookings targets.
Location: Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Implement win/win negotiation strategies for a high quantity of renewals to enhance contract value and improve customer trust.
  • •Increase account growth as part of the account team by identifying incremental opportunities at renewal.
  • •Maintain and update a rolling territory forecast and communicate renewal risk to internal resources.
  • •Collaborate with internal stakeholders (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management) on renewal strategies.
  • •Evaluate renewals, adhere to best practices (Opportunity Management, Data Quality, CRM Hygiene, Quotes and Forecasting), and achieve financial and strategic revenue targets.

Key Requirements

  • •Basic eligibility to work in Egypt.
  • •Fluent written and spoken English.
  • •2+ years of experience in Renewal Management, Account Management, or Customer Success, ideally in SaaS.
  • •Strong negotiation skills driving contracts to completion on time.
  • •Experience with quota-carrying sales roles and strong process management, financial acumen, and contractual engineering skills.
Experience:2+ yearsSaaS
Education:Bachelor's
Skills:NegotiationStrategic mindsetProcess managementFinancial acumenOrganization
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
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