Edenred

2 months ago

Analista de Servicio Técnico Mantenimiento

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Analista de Servicio Técnico de Edenred responsable de revisar precios de mercado, analizar presupuestos y negociar servicios técnicos para vehículos. Coordina con el equipo de servicio al cliente y afiliados, identifica incumplimientos de SLA y evalúa volumen de servicios para evitar attrition, manteniendo control de KPIs y costos.

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Revisar los precios de mercado y interactuar con el equipo de servicio al cliente.
•Realizar análisis de presupuestos para los servicios a realizar en vehículos.
•Negociar técnica y financieramente los servicios a realizar en vehículos.
•Interactuar con los afiliados para el acuerdo de precios.
•Identificar los puntos de error que no cumplen el SLA definido.

Key Requirements

•At least 1 year of mechanical experience with motor vehicles
•Experience in reporting and managing service indicators (SLA/KPIs)
•Proficiency with Microsoft Office
•Experience with help desk/Desk platforms
•Bachelor's degree in automotive mechanics or related technical field (preferred)

Experience:1+ yearsAutomotive

Education:Bachelor's in Automotive Mechanics

Skills:CommunicationNegotiationReportingBudgetingCustomer service

Languages:Spanish

Company Brief

Edenred

Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Edenred

2 months ago

Analista de Servicio Técnico Mantenimiento

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Revisar los precios de mercado y interactuar con el equipo de servicio al cliente.
•Realizar análisis de presupuestos para los servicios a realizar en vehículos.
•Negociar técnica y financieramente los servicios a realizar en vehículos.
•Interactuar con los afiliados para el acuerdo de precios.
•Identificar los puntos de error que no cumplen el SLA definido.

Key Requirements

•At least 1 year of mechanical experience with motor vehicles
•Experience in reporting and managing service indicators (SLA/KPIs)
•Proficiency with Microsoft Office
•Experience with help desk/Desk platforms
•Bachelor's degree in automotive mechanics or related technical field (preferred)

Experience:1+ yearsAutomotive

Education:Bachelor's in Automotive Mechanics

Skills:CommunicationNegotiationReportingBudgetingCustomer service

Languages:Spanish

Company Brief

Edenred

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn