First Commonwealth Financial

3 weeks ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver exceptional customer service by processing transactions, handling cash securely, and protecting customer privacy and security. Tackle issues end-to-end in the Financial Solutions Center, stay alert to fraud, and follow cash handling and dual-control guidelines. Build consumer relationships through inbound conversations, drive-thru engagement, and referrals, using marketing campaigns and outreach to support customer financial confidence. Support personal development through Pathways and required training.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Protect customer privacy and security by following policies, procedures, cash handling, and dual-control guidelines; process daily transactions and remain alert to fraud.
•Process and manage customer issues end-to-end while helping keep the Financial Solutions Center running smoothly and efficiently.
•Engage customers via inbound calls and at the drive-thru, using marketing campaigns, referrals, and the Refer-A-Friend program to identify opportunities.
•Conduct service-related outbound calls to achieve assigned call goals and uncover additional lending opportunities through purposeful questions.
•Drive personal development by working through Pathways progression and learning BUILD/BUILD 2.0 and digital products while completing required trainings.

Travel: Low travel

Key Requirements

•High school diploma or equivalent.
•Two (2) or more years of relevant experience in a client-centric sales environment, exceeding assigned goals while delivering high client service and meeting operational expectations.
•Excellent communications skills and strong listening, with professionalism, resourcefulness, and the ability to build relationships in a complex environment.
•Technologically savvy, including Microsoft Office, internet, mobile technology, and bank systems.
•A valid driver’s license and ability/willingness to travel regionally.

Experience:2+ years

Education:High School

Skills:Customer serviceCommunicationListening skillsProblem-solvingRelationship-buildingProfessionalismResourcefulness

Licenses:Driver's license

Certifications:Unsecured lending certification

Tech Stack:Microsoft OfficeInternetMobile technologyBank systems

Company Brief

First Commonwealth Financial

Regional financial services company providing banking, lending, wealth management, and related financial products for individuals and businesses. Operates primarily through First Commonwealth Bank across Pennsylvania and neighboring markets.

Industry: Banking

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Indiana, United States

Founded: 1982

Website LinkedIn

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First Commonwealth Financial

3 weeks ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Protect customer privacy and security by following policies, procedures, cash handling, and dual-control guidelines; process daily transactions and remain alert to fraud.
•Process and manage customer issues end-to-end while helping keep the Financial Solutions Center running smoothly and efficiently.
•Engage customers via inbound calls and at the drive-thru, using marketing campaigns, referrals, and the Refer-A-Friend program to identify opportunities.
•Conduct service-related outbound calls to achieve assigned call goals and uncover additional lending opportunities through purposeful questions.
•Drive personal development by working through Pathways progression and learning BUILD/BUILD 2.0 and digital products while completing required trainings.

Travel: Low travel

Key Requirements

•High school diploma or equivalent.
•Two (2) or more years of relevant experience in a client-centric sales environment, exceeding assigned goals while delivering high client service and meeting operational expectations.
•Excellent communications skills and strong listening, with professionalism, resourcefulness, and the ability to build relationships in a complex environment.
•Technologically savvy, including Microsoft Office, internet, mobile technology, and bank systems.
•A valid driver’s license and ability/willingness to travel regionally.

Experience:2+ years

Education:High School

Skills:Customer serviceCommunicationListening skillsProblem-solvingRelationship-buildingProfessionalismResourcefulness

Licenses:Driver's license

Certifications:Unsecured lending certification

Tech Stack:Microsoft OfficeInternetMobile technologyBank systems

Company Brief

First Commonwealth Financial

Industry: Banking

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Indiana, United States

Founded: 1982

Website LinkedIn