Servicing Operations Sr Specialist

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Attention to detail","Teamwork"]

Support the receiving and delivery of all incoming mail in a high-volume mailroom, handling sorting, digitization, and distribution while ensuring compliance with SLAs and quality standards. Collaborate with vendors, branches, and back-office teams, perform fast-paced clerical tasks, and manage special projects. Proficient use of MS Office and multiple systems to troubleshoot and improve processes.

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Citizens Bank
Citizens Bank
5 months ago

Servicing Operations Sr Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the receiving and delivery of all incoming mail in a high-volume mailroom, handling sorting, digitization, and distribution while ensuring compliance with SLAs and quality standards. Collaborate with vendors, branches, and back-office teams, perform fast-paced clerical tasks, and manage special projects. Proficient use of MS Office and multiple systems to troubleshoot and improve processes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage the receipt, sorting, and distribution of incoming mail and packages.
  • •Prepare and process outgoing mail and shipments efficiently.
  • •Research and respond to internal inquiries from colleagues across the organization.
  • •Digitize mail, internal correspondence, and customer documents for electronic records.
  • •Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency.

Key Requirements

  • •High school diploma or equivalent
  • •Strong attention to detail and ability to thrive in a fast-paced, high-volume environment
  • •Proficiency with MS Outlook, Excel, and Word
  • •Strong written and verbal communication skills and teamwork
  • •Ability to lift 50 lbs and perform routine clerical tasks
Experience:BankingFinancial servicesOperations
Education:High School
Skills:CommunicationAttention to detailTeamwork
Languages:English
Tech Stack:MS OutlookExcelWord

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website