Sonic Automotive

1 day ago

BDC Associate Fixed Ops - Momentum BMW/MINI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Generate service appointments for customers who contact the dealership online. Deliver a premium customer experience by promptly and professionally responding to inquiries, accurately entering lead data into the CRM, and closely tracking customer interest. Conduct phone surveys to assess preferences and quality of experience. Use lead management tools and service knowledge to support customers, compile required reports and documentation, and assist with cashier duties as requested.

Location: Houston

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Entry level

Key Responsibilities

•Respond to internet inquiries with courtesy, accuracy, and professionalism.
•Promptly and accurately enter customer inquiry data into the CRM.
•Generate service appointments and manage inquiry flow using lead management tools.
•Conduct phone surveys to assess customer preferences and quality of experience.
•Compile required reports and documentation on a timely basis, and perform cashier duties as requested.

Pay and Benefits

Salary: USD 15 - 17 hourly

Key Requirements

•Excellent verbal and written communication skills.
•Strong MS Office Suite computer skills.
•Ability to work independently and as part of a team in a fast-paced environment.
•Ability to work in a call center environment.
•Strong organizational and time management skills with the ability to read and comprehend policies and procedures.

Experience:Automotive

Skills:Customer focusProfessionalismOrganizational skillsTime managementTeamwork

Languages:English

Tech Stack:CRMMS Office Suite

Company Brief

Sonic Automotive

Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.

Industry: Retail (Offline)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1997

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Sonic Automotive

1 day ago

BDC Associate Fixed Ops - Momentum BMW/MINI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Houston

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Entry level

Key Responsibilities

•Respond to internet inquiries with courtesy, accuracy, and professionalism.
•Promptly and accurately enter customer inquiry data into the CRM.
•Generate service appointments and manage inquiry flow using lead management tools.
•Conduct phone surveys to assess customer preferences and quality of experience.
•Compile required reports and documentation on a timely basis, and perform cashier duties as requested.

Pay and Benefits

Salary: USD 15 - 17 hourly

Key Requirements

•Excellent verbal and written communication skills.
•Strong MS Office Suite computer skills.
•Ability to work independently and as part of a team in a fast-paced environment.
•Ability to work in a call center environment.
•Strong organizational and time management skills with the ability to read and comprehend policies and procedures.

Experience:Automotive

Skills:Customer focusProfessionalismOrganizational skillsTime managementTeamwork

Languages:English

Tech Stack:CRMMS Office Suite

Company Brief

Sonic Automotive

Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.

Industry: Retail (Offline)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1997

Website LinkedIn