Senior Technical Account Manager, ANZ

Wiz
Australia
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Stakeholder management","Problem-solving","Customer relationship building"]

Own the customer journey for Wiz in ANZ, driving adoption from onboarding through operationalisation. Provide strategic and hands-on technical guidance, serve as the primary liaison for escalations, and build trusted relationships with stakeholders from practitioners to C-level. Help customers define success plans with KPIs, track outcomes, advocate customer needs across Product, Sales, Engineering, and Support, and identify expansion opportunities for Wiz usage.

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FursaFursa
Wiz
Wiz
1 day ago

Senior Technical Account Manager, ANZ

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Last checked: 28 minutes agoStatus: Live

Job Summary

Own the customer journey for Wiz in ANZ, driving adoption from onboarding through operationalisation. Provide strategic and hands-on technical guidance, serve as the primary liaison for escalations, and build trusted relationships with stakeholders from practitioners to C-level. Help customers define success plans with KPIs, track outcomes, advocate customer needs across Product, Sales, Engineering, and Support, and identify expansion opportunities for Wiz usage.
Location: Australia
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Plan and execute strategies to drive customer adoption and use of the Wiz platform from onboarding to operationalisation.
  • •Provide technical and strategic guidance on deployment and operational best practices, including establishing a Wiz Center of Excellence.
  • •Serve as the primary liaison for technical escalations, coordinating with Support, Product Management, and other teams.
  • •Develop and review Success Plans with goals and KPIs; measure achievement and report progress internally and externally.
  • •Advocate for customer needs across departments and identify opportunities to expand Wiz usage within the customer’s organisation.

Key Requirements

  • •Minimum of 6 years of experience in technical customer-facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
  • •Bachelor's degree in Computer Science, Engineering, or similar field, or equivalent practical experience.
  • •Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).
  • •Experience with container technologies (Docker, Kubernetes) and their associated security considerations.
  • •Ability to build relationships with enterprise clients, drive customer success, and exceed performance targets.
Experience:6+ years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsStakeholder managementProblem-solvingCustomer relationship building
Certifications:Certified Solutions ArchitectCertified DevOps Engineer
Languages:English
Tech Stack:DockerKubernetesCloud servicesGoogle Threat IntelligenceSecurity Operations

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn