Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multi-tasking","Attention to detail","Urgency/resolution mindset"]

Serve as the face of the test center by greeting examinees, verifying identification, and monitoring computer-based exams while enforcing Prometric policies to protect exam integrity. Maintain a secure environment for testing materials, address candidate issues with urgency, and document incidents. You’ll ensure a fair and comfortable testing experience, support ongoing test center operations, and maintain readiness of computers and equipment in an office setting.

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FursaFursa
Prometric
Prometric
1 day ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve as the face of the test center by greeting examinees, verifying identification, and monitoring computer-based exams while enforcing Prometric policies to protect exam integrity. Maintain a secure environment for testing materials, address candidate issues with urgency, and document incidents. You’ll ensure a fair and comfortable testing experience, support ongoing test center operations, and maintain readiness of computers and equipment in an office setting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply expert knowledge of test center policies, practices, and procedures.
  • •Greet examinees and verify identification, including performing required security checks using wands.
  • •Continuously monitor candidates as they complete exams and safeguard the test center from misconduct.
  • •Report and/or resolve candidate issues with urgency and report occurrences outside company guidelines.
  • •If applicable, digitally scan and record candidate fingerprint identification and ensure secure environment and materials at all times.

Pay and Benefits

Perks:Paid Holidays401kEmployee AssistanceVisionFsaSick TimePaid Leave

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of one year of customer service experience, in person (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and write detailed, accurate reports and correspondence.
  • •Proficiency with Microsoft Windows-based computer programs (including MS Office, Outlook, and web browsing).
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMulti-taskingAttention to detailUrgency/resolution mindset
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsingFingerprint scanning

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn