Sprout Social

4 weeks ago

Director of GTM System and Applied AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead Revenue Operations systems and Applied AI for Sprout Social, owning non-Salesforce tech stack, guiding the GTM AI roadmap and COE governance. This hands-on role combines people leadership with hands-on prototyping of AI workflows, ensuring data quality, and optimizing tooling across the GTM stack while collaborating with IT and data teams.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Director level

Key Responsibilities

•Own the GTM Tech Stack: Manage the architecture, configuration, and governance of all non-Salesforce platforms (Outreach, Gong, ZoomInfo, Fullcast, Openprise, etc.).
•Drive Salesforce Strategy: Serve as the GTM business owner for CRM requirements; partner tightly with IT to prioritize the RevOps backlog and keep Salesforce aligned with revenue operations.
•Lead and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows; establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions.
•Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds when needed.
•Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams.

Pay and Benefits

Salary: USD 200,000 - 250,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceRetirementLife InsuranceDisability InsuranceRemote WorkPaid LeaveParential LeaveHome Office

Key Requirements

•7+ years in GTM systems, sales operations, or revenue operations, with meaningful time both owning systems hands-on and leading technical teams.
•Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction.
•Strong Salesforce fluency as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs.
•Experience managing or partnering with an IT or technical team as the business owner of a shared system.
•Direct hands-on experience with two or more of our core stack: Claude, Gong, ZoomInfo, Lusha, Cognism, LeanData, Openprise, or Fullcast.

Experience:7+ years

Skills:LeadershipStakeholder managementData-drivenCommunicationProblem-solving

Languages:English

Tech Stack:SalesforceOutreachGongZoomInfoFullcastOpenpriseClaudeLushaCognismLeanDataAIAPIs

Company Brief

Sprout Social

Provides a social media management platform that helps businesses manage engagement, publishing, analytics, and social customer care across channels to improve brand presence and customer relationships.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 2010

Glassdoor: 3.9

Website LinkedIn

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Sprout Social

4 weeks ago

Director of GTM System and Applied AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Director level

Key Responsibilities

•Own the GTM Tech Stack: Manage the architecture, configuration, and governance of all non-Salesforce platforms (Outreach, Gong, ZoomInfo, Fullcast, Openprise, etc.).
•Drive Salesforce Strategy: Serve as the GTM business owner for CRM requirements; partner tightly with IT to prioritize the RevOps backlog and keep Salesforce aligned with revenue operations.
•Lead and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows; establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions.
•Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds when needed.
•Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams.

Pay and Benefits

Salary: USD 200,000 - 250,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceRetirementLife InsuranceDisability InsuranceRemote WorkPaid LeaveParential LeaveHome Office

Key Requirements

•7+ years in GTM systems, sales operations, or revenue operations, with meaningful time both owning systems hands-on and leading technical teams.
•Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction.
•Strong Salesforce fluency as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs.
•Experience managing or partnering with an IT or technical team as the business owner of a shared system.
•Direct hands-on experience with two or more of our core stack: Claude, Gong, ZoomInfo, Lusha, Cognism, LeanData, Openprise, or Fullcast.

Experience:7+ years

Skills:LeadershipStakeholder managementData-drivenCommunicationProblem-solving

Languages:English

Tech Stack:SalesforceOutreachGongZoomInfoFullcastOpenpriseClaudeLushaCognismLeanDataAIAPIs

Company Brief

Sprout Social

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 2010

Glassdoor: 3.9

Website LinkedIn