Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate equipment rentals by responding to inbound leads and guiding contractors through the rental process using the company’s proprietary T3 platform. Build and maintain customer relationships to drive repeat business and keep customers satisfied. Resolve inquiries, requests, and complaints, educate customers on cost-saving and efficiency benefits, and develop sales strategies to grow market share at the Jacksonville rental facility.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate equipment rentals by responding to inbound leads and guiding contractors through the rental process using the company’s proprietary T3 platform. Build and maintain customer relationships to drive repeat business and keep customers satisfied. Resolve inquiries, requests, and complaints, educate customers on cost-saving and efficiency benefits, and develop sales strategies to grow market share at the Jacksonville rental facility.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and expand customer relationships with contractors and construction company principals, educating them on value and savings.
  • •Maintain and nurture existing customer relationships to ensure customers are satisfied and well-informed on additional ways to improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong customer-focused listening skills and commitment to solving customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing environment and stay educated on equipment and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3Diagnostic tools

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn