Customer Advisor
CarMax
Newark
Workplace: OnsiteFull timeUSD 24.78 - 24.78 hourlyFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service","Interpersonal skills","Collaboration","Attention to detail","Time management","Safety compliance","Cash management"]Serve as the primary liaison between service customers and technicians, providing warm, professional customer service and timely vehicle status updates. Create and process accurate repair orders, consult customers on recommended repairs, and obtain approvals for Extended Service Policy (ESP) claims. Handle service payments and cash management with integrity, juggle multiple priorities in a fast-paced environment, and follow CarMax Environmental, Health and Safety (EH&S) requirements while keeping the work area organized.
