Operations Analyst

Stanley Black & Decker
Maryland
Workplace: RemoteFull timeUSD 45,700 - 73,600 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Analytical thinking","Training","Process improvement","Presentation delivery"]

Own operational execution for the Product Service Division by designing and implementing SOPs, building efficient workflows, and improving productivity. Support project planning and strategic initiatives, deliver training to teams and partners, and enhance training programs with refined tools and best practices. Perform financial analysis and reporting, and manage order processing and fulfillment to enable better decision-making and operational outcomes.

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Stanley Black & Decker
Stanley Black & Decker
1 week ago

Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own operational execution for the Product Service Division by designing and implementing SOPs, building efficient workflows, and improving productivity. Support project planning and strategic initiatives, deliver training to teams and partners, and enhance training programs with refined tools and best practices. Perform financial analysis and reporting, and manage order processing and fulfillment to enable better decision-making and operational outcomes.
Location: Maryland
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Design and implement standard operating procedures (SOPs) to improve productivity across the division.
  • •Support planning and execution of projects and strategic initiatives.
  • •Develop and maintain efficient workflows to support operational outcomes and informed decision-making.
  • •Deliver training and guidance to team members and enhance internal and partner training programs.
  • •Conduct financial analysis and prepare regular reports while managing and optimizing order processing and fulfillment.
Travel: Low travel

Pay and Benefits

Salary: USD 45,700 - 73,600 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalLife InsuranceVisionWellness StipendDisability401kPaid Leave

Key Requirements

  • •3–5 years of experience in customer service or operations roles.
  • •Excellent verbal and written communication skills, including the ability to lead meetings and deliver presentations.
  • •Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI.
  • •Experience with SAP/TCIC systems.
  • •Strong analytical skills to identify process gaps and drive improvements.
Experience:3-5 yearsCustomer serviceOperations
Skills:CommunicationAnalytical thinkingTrainingProcess improvementPresentation delivery
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointPower BISAPTCIC

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website