Client Service Representative I - Memphis / Nashville/ Knoxville

Trane Technologies
Memphis, Nashville
Workplace: OnsiteFull time52,376.66 - 76,194.99 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: certificationSkills: ["Customer orientation","Relationship building","Problem-solving","Critical thinking","Collaboration"]

Manage and drive commercial HVAC service agreement renewals by executing the renewal process, creating quotes/proposals, and supporting the service booking workflow. Partner with account and sales teams to identify scope growth opportunities, maintain accurate Salesforce opportunity tracking, and improve customer satisfaction while ensuring contractual obligations are met. You’ll collaborate with service estimators, support accounts receivable for existing customers, and build sales skills through on-the-job and classroom learning.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
1 month ago

Client Service Representative I - Memphis / Nashville/ Knoxville

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage and drive commercial HVAC service agreement renewals by executing the renewal process, creating quotes/proposals, and supporting the service booking workflow. Partner with account and sales teams to identify scope growth opportunities, maintain accurate Salesforce opportunity tracking, and improve customer satisfaction while ensuring contractual obligations are met. You’ll collaborate with service estimators, support accounts receivable for existing customers, and build sales skills through on-the-job and classroom learning.
Location: Memphis, Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support service estimators with estimating and booking service work in line with audit and compliance requirements.
  • •Own the service agreement renewal process, including Salesforce opportunity management, contract performance review support, revising estimates, and delivering proposals to customers.
  • •Support account managers with estimating and booking service work for strategic accounts.
  • •Identify and communicate issues, business goals, and scope growth opportunities related to estimating and booking service work.
  • •Assist the local service office with accounts receivable management for existing customers and help meet department growth plans.

Pay and Benefits

Salary: 52,376.66 - 76,194.99 annually
Perks:Health Insurance401kPaid LeaveFertility CoverageTuition AssistanceAdoption Assistance

Key Requirements

  • •Certificate/degree from a college or technical school with 2 years of related experience/training, or 3 years of related experience/training with a HS Diploma/GED.
  • •Strong customer orientation, relationship building, and service mindset.
  • •Problem-solving and critical thinking under situational pressure, with initiative and results orientation.
  • •Ability to communicate effectively in person, by phone, and in writing; proficient with phone/voice mail, computer, and office equipment.
  • •Valid driver’s license for at least 12 months and physical ability to attend customer sites as required.
Experience:2+ yearsCommercial HVAC
Education:Certification / Diploma
Skills:Customer orientationRelationship buildingProblem-solvingCritical thinkingCollaboration
Licenses:Valid driver's license
Tech Stack:Salesforce

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn