Site Reliability Operations Analyst - Commercial

Palantir Technologies
New York
Workplace: HybridFull timeUSD 93,000 - 160,000 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Communication","Problem-solving","Collaboration","Attention to detail","Time management"]

Site Reliability Operations Analyst at Palantir responsible for shaping deployment workflows, stabilizing projects, and removing roadblocks to enable engineers to focus on core problems. This role combines project management, process optimization, and execution, with hands-on problem solving, first-responder incident handling, and close collaboration with customers and internal teams in a hybrid environment.

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Palantir Technologies
Palantir Technologies
2 years ago

Site Reliability Operations Analyst - Commercial

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Last checked: 12 hours agoStatus: Live

Job Summary

Site Reliability Operations Analyst at Palantir responsible for shaping deployment workflows, stabilizing projects, and removing roadblocks to enable engineers to focus on core problems. This role combines project management, process optimization, and execution, with hands-on problem solving, first-responder incident handling, and close collaboration with customers and internal teams in a hybrid environment.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Work on many different types of problems and deployments for global customers, steering initiatives to completion.
  • •Be the first responders when things go wrong, taking initiative to fix issues and only escalating when necessary.
  • •Craft and implement processes to reduce friction and enable team members to focus on what they do best.
  • •Track and stabilize projects, remove roadblocks, and anticipate customer needs to free up engineers for technical work.
  • •Collaborate with customers and internal teams, using lightweight project management frameworks to keep stakeholders informed.
Travel: Medium travel

Pay and Benefits

Salary: USD 93,000 - 160,000 annually
Perks:Health InsuranceDentalVision401kRelocationPaid Leave

Key Requirements

  • •3+ years of project/program management experience, preferably in a fast-paced or dynamic environment.
  • •Ability to travel 25-75%, varies by location and team.
Experience:3+ yearsData analyticsSoftware
Skills:CommunicationProblem-solvingCollaborationAttention to detailTime management

Company Brief

Palantir Technologies
Builds enterprise-scale data integration and analytics platforms (including Gotham and Foundry) that help government agencies and commercial organizations integrate, analyze, and operationalize large-scale data for intelligence, defense, healthcare, finance, and industrial use cases.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Denver, United States
Founded: 2003
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn