Mastercard

1 week ago

Site Reliability Engineer I - Connex

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support mission-critical applications that underpin the UK’s national payment infrastructure (FPS and CTS). Provide second-line production support in a 24/7 on-call rota, deliver hotfixes and tooling improvements, and investigate incidents with root-cause analysis. Work in a cross-functional Scrum team (Safe Agile), manage releases and changes through governance, and help maintain Disaster Recovery capabilities while collaborating with service management and third-party suppliers.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Entry level

Key Responsibilities

•Provide second-line support for mission-critical applications, adhering to service priorities and operational standards.
•Support live production environments, including participation in a 24/7 on-call rota.
•Deliver hotfixes, tooling improvements, and system housekeeping.
•Work in a cross-functional Scrum team to contribute to application design, delivery, and technical consultancy.
•Support Disaster Recovery (DR) capabilities, including testing, risk management, and alignment with corporate strategy.

Key Requirements

•Provide second-line support for mission-critical applications while adhering to service priorities and operational standards.
•Support live production environments, including participation in a 24/7 on-call rota.
•Manage and implement changes, releases, and fixes following governance processes.
•Understand ITIL practices, including change and release management.
•Have experience troubleshooting complex systems under pressure and experience in financial services or payments environments.

Experience:Financial servicesPayments

Skills:CommunicationOrganisationTime managementTroubleshootingAnalytical mindset

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 week ago

Site Reliability Engineer I - Connex

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Entry level

Key Responsibilities

•Provide second-line support for mission-critical applications, adhering to service priorities and operational standards.
•Support live production environments, including participation in a 24/7 on-call rota.
•Deliver hotfixes, tooling improvements, and system housekeeping.
•Work in a cross-functional Scrum team to contribute to application design, delivery, and technical consultancy.
•Support Disaster Recovery (DR) capabilities, including testing, risk management, and alignment with corporate strategy.

Key Requirements

•Provide second-line support for mission-critical applications while adhering to service priorities and operational standards.
•Support live production environments, including participation in a 24/7 on-call rota.
•Manage and implement changes, releases, and fixes following governance processes.
•Understand ITIL practices, including change and release management.
•Have experience troubleshooting complex systems under pressure and experience in financial services or payments environments.

Experience:Financial servicesPayments

Skills:CommunicationOrganisationTime managementTroubleshootingAnalytical mindset

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor